and a stable home implement market; the remainder of the message is supponing information. Separation of main and supporting points helps the listener to retain the critical information.
Outline the message
Often, a speaker has some type of organization pattern that a listener may use to outline "the message. For instance, a speaker may Qrganize the message by pros and cons, advantages and disadvantages, likes and dislikes, similarities and differences, chronological events,or functional duties. Just as it is easier to remember the outline of a chapter rather than every word in it, it is easier to recall the outline of a spoken message rather than all the specifics.
Summarize the message
Another listening device is the summary, which can take the form of a mental picture of the main points. The summary need not contain elaborate sentences and details; in fact, simple words or sentence fragments may suffice. Summarization does not have to wait until the end of the message as it may be more efficient at major division points. The president's speech given earlier could be summarized in three phrases: (1) four new products in electronics, (2) 16 new salespeople in the western region, and (3) a stable home implement market.
The three techniques listed so far- differentiating between the main and supporting points, outlining, and summarizing-operate together for accurate listening. The effective use of a fourth technique assists in the development of the others.
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