Thursday, January 17, 2008

established the level of listening

thoroughly. Also, when the goal is explicitly analyzed, it is easier to maintain the necessary motivation to reach the goal than when analysis is incomplete. As we saw earlier, motivation is often a major problem, so any technique that improves the motivational level is important.
Once she has established the level of listening, the manager must prepare herself physically and psychologically to listen. She should complet.e the following steps during the preparation state.
1. Pick the best possible place. While it is not always possible to change the place, the manager should. not
overlook better facilities when available. .
2. Pick the best possible time. As with place, it is not always possible to change the time. However, the astute manager must be careful not to eliminate more
favourable opportunities.
3. Think about personal biases that may be present.
4. Think about the physical. and psychological barriers to
listening.

5. Review the listening objectives.
A brief review of these five items shows why they are important in reducing the barriers to effective listening discussed earlier. First, selecting the best time and place helps one avoid the internal and external distractions. In addition, since time influences the psychological barriers of motivation, emotion, and willingness, the choice of time may significantly alter the outcome of the conversation..
However, is it polite to tell another that one cannot listen right at the moment? In a survey involving more than 200 different managers, the managers indicated that

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