Besides introducing four new products we expanded the Western Division's sales force by adding 16 high

is the non-verbal techniques that the speaker uses when giving them; she might raise her voice, speak faster, repeat key words, or use gestures. Later discussion will detail non-verbal aspects that can be invaluable when identifying the main and supporting points. In the following example, note the emphasis on main and supporting points in a speech:
The electronic division was pleased with the successful introduction of four new products in the last
'year. All four of these products sold at a better rate than projected. We were especially pleased with the temperature .sensor that sold. t4 pel'. cent above projections. This small sensor, which has many
applications and is easy to insta,J, should do as well or
)
better next year.
Besides introducing four new products we expanded the Western Division's sales force by adding 16 high
quality salespeople. These salespeople were recruited from allover the United States, and we're confident of their ability to help us expand in the w~st. They all have a thorough understanding of the proCluct and the changing
nature of our industry. .

No immediate changes are seen in the home implement division. It will be necessary to wait and see what happens with the entire housing industry. We're stable here since garage openers, intercom systems, and burglar protection devices are all holding their own. We developed a new burglar protection system that can be programmed by means of a digital device. This has been an interesting project to watch as it developed.
The main points in this example are the four new products, expansion of the Western Division's sales force,