Ensure that credit is given to those to whom it is due

practice, involves small groups of people who regularly do similar work. The groups meet to identify and analyze causes of problems and recommend their solutions to management. But for the quality circles to really work, effective managers must coordinate them. Larry Nelson, a consultant specializing in quality circles, maintains that the following participant conduct is important for a circle to be effective:
.
Listen to, and show respect for the views of other members.
Critique ideas, not persons.
.
Treat everyone as equal.
Ensure that credit is given to those to whom it is
due.
As these suggest, each person is recognized as
important to the process. .
In the business section of a Tokyo newspaper, Tateo Tsunemi, a Japanese expert on American business, recently indicated many American business managers on the grounds of their dictatorial approach toward workers. These managers do not understand the mentality of the workers and they do not necessarily have confidence in the workers in the way that their Japanese counterparts do. Obviously, managers must show that they trust their employees to communicate a sense of recognition and importance.
Some managers believe that they show adequate recognition to employees by saying "good morning" or by telling them occasionally that they have done a good job. Of course, this is important, but a manager shows a more meaningful level of recognition by asking the employees